Last update: 10.07.2024
This translation of the privacy policy is provided for informational purposes only; only the original privacy policy, which is in German, is legally valid.
As the operator of the hintcatcher service, it is important to us that you understand what information we collect for what purpose when you use this service.
This privacy policy clarifies the nature, scope and purpose of the processing of personal data within our service and the related websites, features and content (collectively referred to as “Service”). Further information on an Article 28 (3) General Data Protection Regulation (GDPR) Controller Processor Agreement, which we offer you, can be found at the following address: Further information on Article 28 (3) General Data Protection Regulation (GDPR) Controller Processor Agreement
Provider of the website, the service and responsible within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations is:
product kitchen GmbH
Rehsteige 12
73035 Göppingen
Deutschland
E-Mail: privacy@hintcatcher.com
The term “user” includes all customers and visitors of our service. The terms used (like for example “Users”) are to be understood gender-neutral.
Bear in mind that data transmission on the Internet can generally be subject to security vulnerabilities. An entire protection against access by strangers is not feasible.
By using this service, you consent to the collection and use of your personal information as explained in this privacy policy
We take your privacy very seriously and treat your personal information confidentially and according to the legal regulations. We only process personal data of our users as required to provide a functional website, our content and services. The regular processing of personal data of our users takes place only with the consent of the user. An exception applies in such cases, in which prior consent for a genuine reason is not possible and the processing of the data is permitted by law.
If you contact us by email, personal data will be collected and processed. The legal basis for processing the data is our legitimate interest in processing your request in accordance with Article 6 (1) f GDPR or your consent in accordance with Article 6 (1) a GDPR.
If you conclude or wish to conclude a contract with us for the use of our software, personal data will also be collected and processed. The basis for data processing is Art. 6 (1) b GDPR, which permits the processing of data to fulfill a contract or to take steps prior to entering into a contract.
For a better experience and/or use of our services, we may require you to provide us with certain personally identifiable information, including but not limited to first name, last name, email address.
For the operation of our services, we use services of third-party providers in the context of order data processing. If possible, we use services and servers located in Germany. If data is transferred to third countries, we rely on the adequacy decision of the European Commission or EU Standard Contractual Clauses for this purpose. Below you will find links to the privacy statements of the third-party providers used by this service:
Some pages of our services and websites may implement reCAPTCHA Enterprise, a service provided by Google Cloud, to help prevent fraud and abuse and to increase the protection of your data. Information collected by Google through reCAPTCHA Enterprise is used only as necessary to provide and improve reCAPTCHA Enterprise and for general security purposes. Use of reCAPTCHA Enterprise is subject to the Google Privacy Policy and Terms of Service.
The personal data of the data subject will be deleted or blocked as soon as the purpose of storage no longer applies, a given consent is revoked or other permissions are no longer applicable. In addition, storage may also take place if this is required by the European or national legislator in European union law regulations, laws or other regulations to which the controller is subject. Blocking or deletion of the data occurs even if a storage period prescribed by the mentioned standards expires unless there is a need to further store the data for contract closing or contract fulfilment.
We collect data about access to our websites, which is transmitted to our servers through access and your browser and save this as “server log files”. The following data is logged this way:
The data is collected for statistical purposes only and to improve the service. We, however, reserve the right to check the server logfiles retroactively, should there be concrete evidence of illegal use. The legal basis for the temporary storage of data and log files is art. 6 para. 1 lit. f GDPR due to our legitimate interest in improving the security, stability and functionality of our services. The collection of data for provisioning the service and the storage of the data in log files is mandatory for running the service. Consequently, there is no possibility of objection on the part of the user.
Our services use cookies. These are small text files that get saved on your device. Your browser accesses these files. The use of cookies increases the user-friendliness and security of our services.
Cookies that are necessary to carry out the electronic communication process (necessary cookies) or to provide certain functions that you have requested (functional cookies) or to optimize the websites and services (e.g. cookies to measure advertising activities) are stored on the basis of Art. 6 (1) lit. f GDPR, unless another legal basis is specified. We as the operator of our website and the associated services have the legitimate interest in storing cookies for the technically error-free provision and optimization of our services. If consent to the storage of cookies has been requested, the storage of the relevant cookies is based on this consent. The consent can be revoked at any time.
We use the payment service provider Stripe Payments Europe Limited, 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, D02 H210, Ireland, for the payment processing of your subscription to whom we pass on the information you provide as part of your order (e.g. name, address, payment information such as credit card details, if applicable). The transfer is only for the purpose of payment processing and subscription management and only insofar as it is necessary for this purpose. For more information about Stripe’s privacy policy, please visit https://stripe.com/privacy
Upon request, you as a user will receive free information about which personal data we have stored about you. If your request does not conflict with a legal duty to retain data (e.g. data retention), you are entitled to correct incorrect data and to block or delete your personal data.
Under certain conditions, you have the right to demand that the processing of your personal data be restricted.
If we process your personal data to perform a task of public interest or to protect our legitimate interests, you have the right to object to the processing of your personal data by us. However, compelling reasons may oppose this right.
This right only applies to personal data that you have provided to us yourself. You have the right to have your personal data transmitted directly to another person responsible (as far as this is technically feasible) or to receive it in a structured, common and machine-readable format. However, this only applies if we process your personal data on the basis of your consent or on the basis of a contract or as part of contract negotiations and the processing is carried out using automated procedures.
You have the right to revoke your privacy statement at any time. The revocation of consent does not affect the legality of the processing carried out on the basis of the consent until the revocation.
If you believe that we are not processing your personal data in accordance with this data protection declaration or with the applicable data protection laws, you have the right to lodge a complaint with the competent data protection supervisory authority. The data protection supervisory authority responsible for us is: Der Landesbeauftragte für den Datenschutz und die Informationsfreiheit Baden-Württemberg, Lautenschlagerstr. 20, D-70173 Stuttgart.
We reserve the right to change the privacy policy in order to adapt it to changed legal situations or to changes in the service and data processing.
The currently published data protection declaration, which is published on the product kitchen GmbH website, always applies. We ask you to please regularly inform yourself about the content of the current privacy policy.
Your privacy is important to us. If you have any questions about the terms in this Privacy Policy, please contact us.
This translation of the privacy policy is provided for informational purposes only; only the original privacy policy, which is in German, is legally valid.
As the operator of the hintcatcher service, it is important to us that you understand what information we collect for what purpose when you use this website.
This privacy policy clarifies the nature, scope and purpose of the processing of personal data within our service and the related websites, features and content (collectively referred to as “Service”).
Provider of the website, the service and responsible within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations is:
product kitchen GmbH
Rehsteige 12
73035 Göppingen
Deutschland
E-Mail: privacy@hintcatcher.com
The term “user” includes all customers and visitors of our service. The terms used (like for example “Users”) are to be understood gender-neutral.
Bear in mind that data transmission on the Internet can generally be subject to security vulnerabilities. An entire protection against access by strangers is not feasible.
By using this service, you consent to the collection and use of your personal information as explained in this privacy policy
We take your privacy very seriously and treat your personal information confidentially and according to the legal regulations. We only process personal data of our users as required to provide a functional website, our content and services. The regular processing of personal data of our users takes place only with the consent of the user. An exception applies in such cases, in which prior consent for a genuine reason is not possible and the processing of the data is permitted by law.
If you contact us by email, personal data will be collected and processed. The legal basis for processing the data is our legitimate interest in processing your request in accordance with Article 6 (1) f GDPR or your consent in accordance with Article 6 (1) a GDPR.
If you conclude or wish to conclude a contract with us for the use of our software, personal data will also be collected and processed. The basis for data processing is Art. 6 (1) b GDPR, which permits the processing of data to fulfill a contract or to take steps prior to entering into a contract.
For a better experience and/or use of our services, we may require you to provide us with certain personally identifiable information, including but not limited to first name, last name, email address.
For the operation of our services, we use services of third-party providers in the context of order data processing. If possible, we use services and servers located in Germany. If data is transferred to third countries, we rely on the adequacy decision of the European Commission or EU Standard Contractual Clauses for this purpose. Below you will find links to the privacy statements of the third-party providers used by this service:
Some pages of our services and websites may implement reCAPTCHA Enterprise, a service provided by Google Cloud, to help prevent fraud and abuse and to increase the protection of your data. Information collected by Google through reCAPTCHA Enterprise is used only as necessary to provide and improve reCAPTCHA Enterprise and for general security purposes. Use of reCAPTCHA Enterprise is subject to the Google Privacy Policy and Terms of Service.
The personal data of the data subject will be deleted or blocked as soon as the purpose of storage no longer applies, a given consent is revoked or other permissions are no longer applicable. In addition, storage may also take place if this is required by the European or national legislator in European union law regulations, laws or other regulations to which the controller is subject. Blocking or deletion of the data occurs even if a storage period prescribed by the mentioned standards expires unless there is a need to further store the data for contract closing or contract fulfilment.
We collect data about access to our websites, which is transmitted to our servers through access and your browser and save this as “server log files”. The following data is logged this way:
The data is collected for statistical purposes only and to improve the website. We, however, reserve the right to check the server logfiles retroactively, should there be concrete evidence of illegal use. The legal basis for the temporary storage of data and log files is art. 6 para. 1 lit. f GDPR due to our legitimate interest in improving the security, stability and functionality of our website. The collection of data for provisioning the website and the storage of the data in log files is mandatory for running the website. Consequently, there is no possibility of objection on the part of the user.
Our services use cookies. These are small text files that get saved on your device. Your browser accesses these files. The use of cookies increases the user-friendliness and security of our services.
Cookies that are necessary to carry out the electronic communication process (necessary cookies) or to provide certain functions that you have requested (functional cookies) or to optimize the websites and services (e.g. cookies to measure advertising activities) are stored on the basis of Art. 6 (1) lit. f GDPR, unless another legal basis is specified. We as the operator of our website and the associated services have the legitimate interest in storing cookies for the technically error-free provision and optimization of our services. If consent to the storage of cookies has been requested, the storage of the relevant cookies is based on this consent. The consent can be revoked at any time.
Popular browsers offer the preference option of not allowing cookies. Note: It is not guaranteed that you can access all features of this website without restrictions, if you have setup respective settings.
The following table lists the internal and third-party cookies used on this website. Because cookies used, their names and purposes may change over time, this page may be updated to reflect these updates.
| Name | Expiration | Functionality |
|---|---|---|
| cookieconsent_st | 1 Year | Consent to the use of technologies to analyze and optimize usage and advertising measures |
| _ga* | 2 Years | Used for statistical data about the use of the website for Google Analytics / Google Ads |
| __gads | 13 Months | Used for advertising campaigns with Google Ads |
| _gcl_au | 3 Months | Used for the purpose of conversion tracking for Google Analytics / Google Ads |
| _uetmsclkid | Session | Used for the purpose of conversion tracking for Microsoft Ads / Microsoft UET |
| _uetvid | 13 Months | Used for statistical data about the use of the website for Microsoft Ads / Microsoft UET |
| _uetsid | 1 Day | Used for statistical data about the use of the website for Microsoft Ads / Microsoft UET |
If you contact us as operator, your data will be stored that we can access these for processing and answering your inquiry.
We use a customer support system from Zammad GmbH, Marienstraße 18, 10117 Berlin, for our customer support. When you contact us, the data you provide may be transferred to Zammad. You can find more information about Zammad here https://zammad.com/de/unternehmen/datenschutz
We use analysis services to optimize the website https://www.hintcatcher.com and associated advertising measures.
We use Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google uses cookies. The information generated by the cookie about the use of the online offer by the users are usually transmitted to a Google server in the USA and stored there. Google will use this information on our behalf to evaluate the use of our online offer by users, to compile reports on the activities within this online offer and to provide us with further services related to the use of this online offer and the internet usage. In this case, pseudonymous user profiles of the processed data can be created.
We only use Google Analytics with activated IP anonymization. This means that the IP address of the users is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases the full IP address will be sent to a Google server in the US and shortened there. The IP address submitted by the user’s browser will not be merged with other data provided by Google. Users can prevent the storage of cookies by setting their browser software accordingly. Users may also prevent the collection by Google of the data generated by the cookie and related to their use of the online offer as well as the processing of this data by Google by using the browser plug-in available at the following link for download and installation. For more information about Google’s data usage, settings and opt-out options, please visit Google’s websites: “HOW GOOGLE USES INFORMATION FROM SITES OR APPS THAT USE OUR SERVICES”, “Use of data for advertising purposes”, “Manage information that Google uses to show you ads” and “Determine which Google advertising shows you”
For this website we use the offer of Google Ads. Google Ads is an online advertising program by “Google Ireland Limited” with which we draw attention to our offers with the help of advertising media on external websites. As part of our advertising measures, we use Google Ads Conversion Tracking in order to be able to evaluate the success of individual advertising measures and to achieve an appropriate calculation of advertising costs. Through the integration of Google Ads Conversion Tracking, Google receives the information that you have clicked on the relevant part of our website or clicked on an ad from us.
For more information and the Google Ads privacy policy, please see Google’s privacy policy: https://policies.google.com/privacy
For this website we use the offer of Microsoft Advertising. Microsoft Advertising is an online advertising program by “Microsoft Corporation” with which we draw attention to our offers with the help of advertising media on external websites. As part of our advertising measures, we use conversion tracking techniques in order to be able to evaluate the success of individual advertising measures and to achieve an appropriate calculation of advertising costs. Through the integration of Microsoft Advertising conversion tracking, Microsoft receives the information that you have clicked on the relevant part of our website or clicked on an ad from us.
For more information and the Microsoft Advertising privacy policy, please see: https://about.ads.microsoft.com/de-de/ressourcen/richtlinien/privacy-policy, https://privacy.microsoft.com/de-de/privacystatement
We offer you a newsletter in which we inform you about current news and offers. If you want to subscribe to the newsletter, you have to provide a valid email address.
We use the payment service provider Stripe Payments Europe Limited, 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, D02 H210, Ireland, for the payment processing of your subscription to whom we pass on the information you provide as part of your order (e.g. name, address, payment information such as credit card details, if applicable). The transfer is only for the purpose of payment processing and subscription management and only insofar as it is necessary for this purpose. For more information about Stripe’s privacy policy, please visit https://stripe.com/privacy
Upon request, you as a user will receive free information about which personal data we have stored about you. If your request does not conflict with a legal duty to retain data (e.g. data retention), you are entitled to correct incorrect data and to block or delete your personal data.
Under certain conditions, you have the right to demand that the processing of your personal data be restricted.
If we process your personal data to perform a task of public interest or to protect our legitimate interests, you have the right to object to the processing of your personal data by us. However, compelling reasons may oppose this right.
This right only applies to personal data that you have provided to us yourself. You have the right to have your personal data transmitted directly to another person responsible (as far as this is technically feasible) or to receive it in a structured, common and machine-readable format. However, this only applies if we process your personal data on the basis of your consent or on the basis of a contract or as part of contract negotiations and the processing is carried out using automated procedures.
You have the right to revoke your privacy statement at any time. The revocation of consent does not affect the legality of the processing carried out on the basis of the consent until the revocation.
If you believe that we are not processing your personal data in accordance with this data protection declaration or with the applicable data protection laws, you have the right to lodge a complaint with the competent data protection supervisory authority. The data protection supervisory authority responsible for us is: Der Landesbeauftragte für den Datenschutz und die Informationsfreiheit Baden-Württemberg, Lautenschlagerstr. 20, D-70173 Stuttgart.
We reserve the right to change the privacy policy in order to adapt it to changed legal situations or to changes in the service and data processing.
The currently published data protection declaration, which is published on the product kitchen GmbH website, always applies. We ask you to please regularly inform yourself about the content of the current privacy policy.
Your privacy is important to us. If you have any questions about the terms in this Privacy Policy, please contact us.